ECL are looking for a Resource Planner to join our West Sussex team on a permanent basis, initially to work in our Worthing office until the post moves to our Horsham office.
You’ll be integral in scheduling and managing rotas for our care staff, ensuring that all customers receive the best service possible.
This role would suit an individual who enjoys working in a fast paced, reactive environment. You will constantly be reviewing, allocating and revising rotas based on the needs of the service, as well as, dealing with urgent requests resulting in rota to be changed at short notice.
To succeed in this role, you need:
- A full driving license and use of vehicle for work purposes
- A good understanding of resource planning, allocating and scheduling calls
- A comprehensive geographical knowledge of the West Sussex
- Strong IT skills essentials.
- Experience of working with a variety of electronic systems
- Exceptional communication skills and customer service
- Excellent organisational skills
- The ability to use your own initiative and resolve queries quickly and effectively and work well under pressure.
- Experience of dealing with sensitive data and an understanding of Information Governance/Data Protection
Experience of working in a care environment would be advantageous to your application.
What we can offer you:
- £500 new starter bonus*
- 45p paid per mile tax-free
- Up to 32 days annual leave a year (inclusive of bank holidays)
- Fully paid induction and training with ongoing support
- Career development opportunities with access to paid for qualifications
- Annual salary reviews
- Annual performance-related bonus
- Company pension - Enhanced contributory NEST scheme - we contribute up to 6%
- Healthcare support scheme via Healthshield paid for by ECL
- Employee Loyalty Scheme with long service awards
- Enhanced employee referral program - earn up to £1500 for referring a friend
- Employee Assistance Programme available 24/7
- Access to Blue Light Card
- Mental health first aiders in every service
- Reimbursement of professional membership related to your role
Take the next step in your career and become part of the ECL team.